You have questions, we have answers.
What is your cancellation policy?
All training memberships start the day you sign up and automatically renew every 30 days. To cancel, simply send and email to firstname.lastname@example.org BEFORE YOUR NEXT BILLING DATE with your full name and cancellation request. WE DO NOT REFUND if you forget to do this.
What is your refund policy?
Customers can cancel their membership anytime. See our cancellation policy. Memberships are not refundable. In the special case of pre-paid team training, a 100% refund will be provided on any remaining trainings upon written cancellation to email@example.com at least 48 hours before a scheduled training event. Retail sales are not refundable but unworn items can be exchanged for different sizing. If a company-initiated cancellation is necessary for failure to pay or neglecting facility rules, the subscription(s) will be canceled and refunds will not be provided. All refund requests must be sent to firstname.lastname@example.org.
What is a training membership?
Our training memberships are like gym memberships. You start the day you sign up and give you access to our training for 30 days. Memberships automatically renew every 30 days. We currently offer the following training memberships, each with a different level of training access.
Additional Training Options?
Why is Revolution Basketball powered by I’m Possible Training?
I’m Possible Training is known for changing the face of basketball training with innovative, unique, and proprietary training methods and tools. These methods are now used around the globe and at the professional level. As the world’s authority on basketball skill enhancement and trainer certification, I’m Possible is an influential alliance of hundreds of trainers and coaches collectively changing the world of basketball through our unbiased approach to the game.
What do you mean Skill Enhancement vs. Game Enhancement?
First off, we don’t believe that there is only one way to train basketball players. In fact, there are virtually two types of basketball training approaches and we make sure we understand and offer both. We believe that all players should make sure they are receiving training in both ways.
What to Expect During Your All Access Membership Assessment?
After you sign up for the All Access Membership, athletes are required to attend an assessment with your Skill Specialist. During this 60 minute session, the skill specialist will lead athletes through 3-5 skills that will require one to multi-task. Some of these tasks may be completely new and difficult for you. That’s ok. From there, your Skill Specialist can create a baseline of where to start when embarking on training. This will take about 45 minutes and the remaining time will be used to establish use of the mobile app, scheduling and communication.
What do I bring?
Please be prepared to change your shoes prior to your session beginning. You are not to wear your outside shoes onto the Revolution court. Also, bring your own water, basketball and be ready to sweat.
What is your cancellation policy?
Cancellations for personal and team training must be done 72 hours in advance in order to not be charged for a full session. Health related cancellations must be done at least 24 hours in advance in order to reschedule, though make-ups are not guaranteed depending on the season.
Can I switch Skill Specialists?
With the All Access Membership, the trainer you chose is your trainer for your 3 monthly training sessions. At the conclusion of those 3 sessions, the athlete is free to switch skill specialists.
Is there Sales Tax?
Sales Tax will be included at the time of purchase.
Memberships can’t be shared among siblings. However, we offer a discount for 2 or more siblings.
When is the facility open?
Skill Lab has a set schedule. Personal and team training is scheduled with the Skill Specialist. So, the facility is open when it fits you and your Skill Specialist’s schedule.